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Business Week recently wrote an article titled "The Water Cooler Is Now On The Web" that shows how corporations are beginning to deploy social media and social networking inside their organizations to facilitate discussion and collaboration among employees.
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I haven't blogged a lot in August. I've drafted a ton, but getting closure on each post has eluded me.  I have a lot to rave about, lots to rant about.

On the rave side, I was thrilled about the company rename and the release of our Summer 07 version.  that was my last post.  Lots of coolness in that release like Geo-Tagging, Tagging, Bookmarking and a ton of other features.  Lots of back-end enhancements as well.  I plan to post a little something about each feature since I find myself composing email explanations several times a day. 

On the rant side, my personal mobility has been horrible.  Ask me about Windows Mobile HTC phone which I loathe.  It looked cool, and I gave up my Blackberry, but missing features like "searching email" have increased my blood pressure a ton. The keys are bigger than my Blackberry.. but flatter, so I accidentally dial the phone whey trying to type all the time.  I'm sure at some point I am going to accidentally email my anguished expression  via the camera on the phone.  The "net-net" with Mobile is that I still feel like I should  be able to do more when I am mobile.

Back to "rave".  I had some great chats/briefings with analysts from Gartner, Forrester, Gilbane, TechTarget and others.  I love their reaction to some of the features in the platform.  In fact I love their reaction to how we treat content the same across wiki's, blogs, user generated content, discussions, photo albums, and bookmarks. Getting this is key.

Back to "rant".  (see how I balance this by going back and forth) I had a horrible experience with the United Airlines.  I've traveled a ton this summer (heck, I am in San Francisco as I type)  and Kayak.com has served me well.  The problem occurred last week when I was trying to find an earlier flight out of O'hare to get home. I searched Kayak.. got a great deal.  It sent me to United's site.  The good deal was still valid on the United.com site (sometimes prices change while you are on Kayak).  Then I clicked to by and the cost went from $130 to $420 with a message like "oops, the price has changed".  Thats a big "oops". I figured it was bad luck on my timing. So I went back to the United search and wow.. that cheap flight was available again.  So I clicked and the price goes up again.  Of course I complained.. we'll see how it works out but no one has called me back.  I did a video capture of the experience when I tried the second time.  Maybe I'll post it :)

Closing on a "rave".  I was at BusinessWeek in New York last week and had a great chat with Stephen Baker.  I like the interviews that are really just great conversations.  We had a great chat about how important tying profiles to content is.  Stephen talked about how even inside BusinessWeek, people don't know much about each other.  Like a lot of companies, you are know by what hat you are wearing at the time. 


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I enjoyed the opportunity to sit with one of the BusinessWeek senior writers, Stephen Baker. You can read about our meeting in Stephen's blog
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