On the rave side, I was thrilled about the company rename and the release of our Summer 07 version. that was my last post. Lots of coolness in that release like Geo-Tagging, Tagging, Bookmarking and a ton of other features. Lots of back-end enhancements as well. I plan to post a little something about each feature since I find myself composing email explanations several times a day.
On the rant side, my personal mobility has been horrible. Ask me about Windows Mobile HTC phone which I loathe. It looked cool, and I gave up my Blackberry, but missing features like "searching email" have increased my blood pressure a ton. The keys are bigger than my Blackberry.. but flatter, so I accidentally dial the phone whey trying to type all the time. I'm sure at some point I am going to accidentally email my anguished expression via the camera on the phone. The "net-net" with Mobile is that I still feel like I should be able to do more when I am mobile.
Back to "rave". I had some great chats/briefings with analysts from Gartner, Forrester, Gilbane, TechTarget and others. I love their reaction to some of the features in the platform. In fact I love their reaction to how we treat content the same across wiki's, blogs, user generated content, discussions, photo albums, and bookmarks. Getting this is key.
Back to "rant". (see how I balance this by going back and forth) I had a horrible experience with the United Airlines. I've traveled a ton this summer (heck, I am in San Francisco as I type) and Kayak.com has served me well. The problem occurred last week when I was trying to find an earlier flight out of O'hare to get home. I searched Kayak.. got a great deal. It sent me to United's site. The good deal was still valid on the United.com site (sometimes prices change while you are on Kayak). Then I clicked to by and the cost went from $130 to $420 with a message like "oops, the price has changed". Thats a big "oops". I figured it was bad luck on my timing. So I went back to the United search and wow.. that cheap flight was available again. So I clicked and the price goes up again. Of course I complained.. we'll see how it works out but no one has called me back. I did a video capture of the experience when I tried the second time. Maybe I'll post it :)
Closing on a "rave". I was at BusinessWeek in New York last week and had a great chat with Stephen Baker. I like the interviews that are really just great conversations. We had a great chat about how important tying profiles to content is. Stephen talked about how even inside BusinessWeek, people don't know much about each other. Like a lot of companies, you are know by what hat you are wearing at the time.
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