Customer Service
Marriott International in the press about the success of their on-line community
The New York Times writes about the success of Marriott's online community Read more
Success breeds success: Marriott International launches another on-line community
Marriott International launches a second Web 2.0 online community inspired by the success of their first. Read more
Kodak gets recognition for the success of their corporate blog
Kodak receives recognition for their corporate blog, and here are some of the reasons why it works. Read more