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i just got back from vacation and noticed that Bill Ives made a few other postings about Awareness while I was gone. One describes some of our customer success stories and the other is his analysis...
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Flight Centre takes off with new UGC site By DiannaDilworth April 20th. 2007.
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Featured Discussion: Has your company adopted social media?

In the last two years social media has become more than a buzz word, it has become a staple in day to day business. From collaboration tools to market...
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