Stoney deGeyter writes, “Think of all the ways that companies use branding to build awareness of themselves or to promote their social awareness and customer service values. None of these things lead directly to conversions but they do lead to higher company awareness and the good old fashioned fuzzy-feelings we get when we know that that we are valued as a customer. Because of the direct interaction social media affords the client with their customers, it truly is better than any branding campaign, including one-on-one customer service.”
Very compelling, read more: Social Media Marketing is Branding
With Twitter being the hottest online space at the moment, marketers are trying to crack the code on getting to twitter users. Lets face it, Twitter...
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